Northeast Pennsylvania Pet Cremation Services, Inc.




On March 15, 2017, I had to make a decision to euthanize my beloved friend and companion Maggie. Even worse I now to chose where to have her cremated. Difficult decision. I was extremely fortunate in choosing your facility, and to the least not what I expected upon arrival. You made me at ease by being genuine, compassionate, certainly understanding, but above all Honest. You went out of your way to meet my needs, and beyond. I would recommend Northeast Pet Creamtion Services to all in need. Thank you again.

- Joi, Eynon, Pa


I wanted to take the time to thank you from the bottom of my heart I truly appreciate your kindness. The compassion you showed my husband and I and even our beloved Tank when we brought him to you is something I will never forget! You absolutely made one of the hardest days of my life so far, a little easier to me! There are not many left like you, your a special kind of soul. God Bless!

- Tiffany Porreca, Newfoundland, Pa 


Thanks Mark. Our cat shadow passed away very unexpectedly on a Monday morning and he made time to accomadate us right away.

- Melanie Evans, Newfoundland, Pa 


It’s been a week since we lost Lucy but I wanted to thank Mark at Northeast Pennsylvania Pet Cremation Services, Inc. for everything he did. Lucy passed away at home and I didn’t want her to have to sit at the Vet’s office until the service they use could pick her up. I’ve never heard of a service that would pick up your furbaby from your home. Mark sent someone right down to get her and he personally brought her back to me himself on Monday morning. The Urn is beautiful and the Paw Print made me cry as soon as I saw it. I know we don’t usually think about this until the time comes, just do me a favor and remember their name, you won’t be disappointed.

- Alyssa Tamburelli, Duryea, Pa. 


Our cat Katamaran passed away last week and I had her cremated. I am so happy that I thought of Mark M. James to take care of her instead of some stranger. He did a quick and beautiful job of my girl. I have since thought that I need to make sure my mortician knows that Mark is my choice for all my cremation needs. I had just assumed that the local crematorium would be used by local businesses but that is not true. You have a say in who takes care of your loved ones after they are deceased--humans and animals.What a beautiful box and memorial to Katamaran.

- Kathy Keegan, Hawley, Pa  


Since Lady Jane went too heaven this morning I called the vet so I could take her in to be cremated .....Answering service he'll call you back ....3 other vets including the pocono emergency vet who referred me to a vet in Allentown who would be I remembered seeing a sign on rt 191 on my way too work for NEPA Pet Cremation Services. ..I can't tell you how relieved I was that someone picked up the phone and said yes I can help you even thought it a holiday ...they were wonderful !!!!! They handled lady Jane with TLC and provided us with a private cremation so we get only Lady's ashes back .....if anyone needs services for their beloved pets I highly recommend them ...Thank you so much to NEPA Pet Cremation Services for providing us with a Gentle Caring Service at such a rough time.

- Diglio Family, White Mills, Pa. 


Thank you Mark and Bill for making this sad time a little easier. There is a special place in heaven for you!

- Christine Gross, Greentown, Pa 


We just got home and wanted to thank you so much for the beautiful gift. It means so much to our family. You have made this a much more bearable experience to go through. If anyone ever needs this service we will definitely send them your way. We need more great people like you in this world, thank you

-Marlena Kurzatkowski, Stroudsburg, Pa.


Andy is home. Thank you so much Northeast Pennsylvania Pet Cremation Services, Inc. and Mark M. James. It’s funny the things you notice…the little things that have a huge impact…I handed my boy, wrapped in a blanket, over to Mark. As we were standing and talking, Mark was gently patting him. He was in good hands and he was safe. It is something small like that, that makes all of this a little easier.

-Samantha Vertalics, Lake Ariel, Pa.


Thanks Mark. Our cat Shadow passed away very unexpectedly on a Monday morning and he made time to accomadate us right away.

-Melanie Evans, Newfoundland, Pa.


Great company for your pet's final needs. When my dog passed, they handled her final arrangements with care, compassion, and utmost professionalism. I would absolutely recommend them to anybody.

-Frankie Hennigan, Scranton, Pa.


I would like to personally thank Mark for his professionalism and dedication in providing services for my dog, Jakob who unexpectedly passed away over the Easter holiday. Mark selflessly came in on Easter morning in our time of need. In addition to his prompt service, he made it a priority to get Jakob’s ashes to us before we returned home to Virginia. I cannot extend my gratitude enough for all Mark had done for us on a moment’s notice. Thank you from the bottom of my heart.

-Courtney Swendsen, Virginia


Would like to thank, Mark and Chris for a great service at a bad time. Thank You. RIP Dodger.

-Jack Powell, Scranton, Pa.


I have been in animal rescue for over 20 years and have lost many little ones. I cannot say enough about how comfortable it was to work with Mark. Mark was accommodating, professional, understanding and timely. Thank you Mark for all you do to help families through such a difficult time.

-Kimberly Kizer, Saylorsburg, Pa.


Mark was great when you are going through a difficult time he took care of things.

-Lisa Frisbie, Waymart, Pa.


Thank you so much to Paul. Our Hunter passed away on Mother's Day and he was at our house within 2 hours. Very caring and professional which made the process a little easier.

-Lynn Murtaugh, Honesdale, Pa.

Thank you for being there in our time of need. Elmer Fudd was a very special friend and family member. Knowing you were there to help us through this process was comforting. Thank you!

-Mary Allen, Beach Lake, Pa.

Mark, we are so grateful to you and Paul. This was a very difficult time for our family and you made it easier to get through.

-Maureen & Rick Smith, Hawley, Pa

They are very nice people and really care about the people who bring their animals to them after they have passed on. Very supportive people, very professional and caring.

-Danielle Lutz, Hamlin, Pa

They did such a great job with Rusty, it was so much easier on me, thank you Mark M. James! – Jeannie Naholnik-Torrick, Honesdale, Pa.
In the unfortunate case when your beloved friend passes, it is great to know (as we did recently) that your buddy will be compassionately & respectfully cared for and then brought back home…really helping the healing process. Thank you again, Mark and staff!

-Joe Bomrad, Scranton, Pa

Dear Mark, thank you for taking such care of my “Maggie”.

–Tina Augello, Hawley, Pa

When my Zeppelin died unexpectedly, Mark was absolutely wonderful in getting us in the same day and took into consideration the impending weather which allowed us to cremate Zeppelin on a Sunday rather than Monday. Mark was extremely compassionate and professional in allowing me to have closure with my beloved Zeppelin. Thank you again for your compassion and understanding in my time of need.

-Michalle Harmer, Jessup, Pa

Mark went above and beyond!! Our dog Molly passed away suddenly. He came to my house well passed business hours to pick her up. He was professional, compassionate and understanding. He understood what a difficult time it is for me and my children! Thank you!!

-Diana Warrington, Lakeville, Pa

I can’t be more grateful for this service. I wish I did not have to use it of course but I can’t say enough about the professionalism of Mark and his staff. They made a very hard time better and I knew my dog was in great hands. Thank you Mark and Staff!!!

-Michael Byron, Dickson City, Pa

I highly recommend the NEPA Cremation Services in Lake Ariel and Mark M. James. They took great care of our girl today and were a pleasure to work with on a difficult day.

-Sara Bodine Reed, Lake Ariel, Pa.


Mark is the best. He truly cares about you and your pet and takes great strides to make sure that it is so. We know. May peace be will all of you during this difficult time.

-Eugene M. Forbes


I never thought I would need this service so early in my dog’s life but I am so grateful to have this service available here. I just want to thank the James family for the compassion they showed me in my loss. You are the BEST, MARK JAMES!!!

-Kathy Harris Park, Cortez, Pa.


Thanks for taking such good care of our pride and joy "Savannah". The Urn is beautiful and looks great on our mantle.

-Jon and Nancy Eastwood, Lakeville, Pa.


These people are the most loving and compassionate people around. They know how to care for our pets as they prepare them for their way home to the rainbow bridge to peace until it's our time.

-Nancy Krisovitch, Newfoundland, Pa


Mark, thank you for all our your assistance with our beloved Cocoa these past few days.

-Eugene Forbes, South Canaan, Pa.


Very understanding and compassionate people. What a great asset to have your service in Northeastern Pennsylvania.

-Stephen Young, Clarks Summit, Pa.


Thank you for taking care of my cat. Your new business is definitely an asset to NEPA. You guys are the best!

-Samantha Dennis Vertalics, Lake Ariel, Pa.


You can always count on the James family for thoughtful, professional service. Thank you, Mark, for everything.

-Susan Morgan, Hawley, Pa


The James Family treated our bereavement for LUNA with the greatest compassion and dignity afforded any HUMAN could want or hope for. Should you experience the loss of a FAMILY loved one, Contact Mark and Chris,they'll treat you and your lost loved one like their Own.

-Dan Corby, Scranton, Pa.



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